1. Acceptance of Donations

By making a donation through the Peerless Polyclinic website, you agree to these Terms of Use. All donations are voluntary and will be used to support the charitable, healthcare, and community welfare initiatives of Peerless Polyclinic.

  1. Payment Processing

All online donations are securely processed through Razorpay, an RBI-authorized payment gateway. By proceeding with your donation, you authorize Razorpay to process your payment using your selected payment method. Razorpay processes payments under its own terms and privacy practices.

  1. Donor Information

To process your donation, you may be required to provide:

  • First Name
  • Last Name
  • Email Address
  • Phone Number (if applicable)
  • Donation Amount

You agree that the information you provide is accurate and complete.

  1. Security

Peerless Polyclinic does not store your debit card, credit card, UPI PIN, CVV, or internet banking credentials. All payment information is handled securely by Razorpay using industry-standard security measures.

  1. Donation Confirmation

Upon successful payment, you will receive a payment confirmation on the website and/or by email. Please retain the confirmation for your records.

  1. Refund Policy

Donations are voluntary and are generally non-refundable. Refund requests due to duplicate transactions or technical errors may be reviewed on a case-by-case basis. Approved refunds, if any, will be processed through the original payment method within a reasonable timeframe.

  1. Use of Donations

All donations received will be utilized solely for the charitable, healthcare, medical assistance, rural outreach, and community welfare activities of Peerless Polyclinic in accordance with applicable laws.

  1. Privacy

Your personal information will be collected only for processing donations, issuing receipts (where applicable), complying with legal requirements, and communicating with you regarding your donation. We will not sell or share your personal information except as required by law or for payment processing.

  1. Limitation of Liability

Peerless Polyclinic shall not be liable for payment failures caused by internet connectivity issues, banking network failures, payment gateway downtime, or circumstances beyond its reasonable control.

  1. Governing Law

These Terms shall be governed by the laws of India. Any disputes arising from donations made through this website shall be subject to the jurisdiction of the competent courts where Peerless Polyclinic is registered.

  1. Contact Us

For any questions regarding donations, refunds, or payment issues, please contact:

Peerless Polyclinic
Email: mou.chaudhuri@peerless.co.in

Phone: 033 2557 7115